Returns & Exchanges
We want you to be completely satisfied with your purchase from Scandinavian Designs. If a piece doesn't perfectly fit your space, we offer a 30-day return policy on most items in their original, unassembled condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully disassemble the furniture and place it back into its original manufacturer packaging, ensuring all hardware and assembly instructions are included.
- 3.Ship the Items
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, or schedule a freight pickup for oversized items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods to confirm they are in like-new condition, we will issue a refund to your original payment method within 7-10 business days.